首尔江南雅乐轩酒店 ★★★

Hi, I'm coming in via the Singapore-Korea VTL, can i check into your hotel while waiting for PCR test result to be out?

Warmest greetings from Aloft Seoul Gangnam! Please allow us inform you that foreigner guests' need to bring Negative PCR results from the departing country, Quarantine Exemption, and Negative PCR results after arriving Korea.

I need to self-isolate after arriving from Singapore via Vaccinated Travel Lane(VTL) until my Arrival PCR result is out at Incheon International Airport, is this self-isolation before the collection of a Negative PCR result after arrival in ICN allowed wi

Warmest greetings from Aloft Seoul Gangnam! Please allow us to inform you that you could bring PCR Test result before your departure, Notice of Isolation document, and PCR Test result after arrival of Korea. Thank you. Have a wonderful day!

Just to confirm there’s an airport shuttle from the airport to the hotel. Would like to get the schedule of the shuttle bus.

Warmest greetings from Aloft Seoul Gangnam! There is no direct Airport Shuttle after sovid 19. Therefore, we recommend to take taxi if guest has luggage. Thank you.

Hello, do you have twin single beds?

Thank you for reaching out to us. Our Aloft Urban twin room has 2 single sized beds. Please check room availability by chooing arrival date. Thank you.

Hi! I am interested in booking your hotel for 15 executives. We would need around 10 rooms. Please get in contact with me!

Dear valude guest, Please contact direct to hotel by calling.We will assist you accordingly.

airport shuttle availability?

Dear guest, thank you for reaching us. Sorry we don't offer airport shuttle service. Thank you.

hi may I ask if you offer an iron in the room?

Thank you for contacting us! We do have iron and iron board in every guest room. Thank you!

2 adult and 10year old son. are we allowed all in one bedroom? what type yA

Yes, It is Possible, Thank You

Hi, do you have coun laundry machine at hotel?

Dear valued guest. We have coin laundry room in basement floor of hotel. Thank you.

hi! does your room’s individual air conditioning (cooling, not heating) operate at this time of year?

Warmest greetings from Aloft Seoul Gangnam! We have an individual system in each room. Have a wonderful day!

Does the hotel have freezer facilities (either in-room or otherwise) where I can freeze and store frozen mother's milk while I am staying there?

Dear Guest, Warm greetings from Aloft Seoul Gangnam Hotel! All room has One Mini-refrigerator so, you can use it during your stay. However, if you want to store frozen food, please visit the NOOK restaurant on the 2nd Floor or visit Front Office on the 1

Hello. I will arrive into Seoul at 9:45am and will probably be at the hotel earlier than the 3pm check in time. Will I have to wait for a room?

Warmest greetings from Aloft Seoul Gangnam. We are sorry to inform ou. however, currently we are having high volume of room occupancy. Therefore, we could assist you for check in as regular check in time 3 pm. Thank you for understanding.

Can you arrange connecting room if booking two rooms?

Dear, Valued Guest Sorry for hear that we don't have a connecting room. But If the available room, We can assign the room side by side. Thank You.

Is your airport shuttle operating now? Can I use the shuttle to reach the hotel from the Seoul airport?

Thank you for contacting us. After Covid 19, there is no direct Airport shuttle to hotel. We recommend guests for using public transportation! Thank you.

early check-in possible ?

Thank you for contacting us! We are only able to assist you for early check in upon availability on the day of your arrival. If you would like to confirm before please book 1 day prior of arrival date. Thank you.

Hi, how much is the taxi from Incheon to your hotel?

Dear, Guest. Aloft Seoul Gangnam > By TAXI Time: Approximately 1hr 10mins ~ 1hr 40 mins Fare: Approximately w70,000 (Run by a meter) Thank you.

Hi – do you offer air purifier reservations for booked rooms? I have asthma so it can be difficult to stay somewhere without one. Thanks!

Dear valued guest, Thank you for reaching out to us. We have air purifiers but it requires advance request. Please let me know your arrival date and name for me to check availability. Thank you.

Hello I am arriving in Seoul on a long-term visa so I need to find my own self-quarantine facility. Do you accept self-quarantine in your hotel please ? If yes I will stay for at least a month (including the 14 days quarantine) Thank you

Warmest greetings from Aloft Seoul Gangnam! Please allow us to inform you that our hotel is not participating in Quarantine program. Thank you for understanding! Have a wonderful day!

is this hotel still under marriott?

Yes We are a operation under Marriott International. Thank YOu.

Hi, I'd like to book a room with a male friend but I saw from pics the bathroom walls are frosted glass. Are there curtains to fully block the glass?

Sorry to hear that we don't have a cutains on the bathroom, we only attached frosted sheet on glass. Thank You.